Privacy Policy

Last updated: April 4, 2026

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Introduction

Vera Company ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

  • Personal information such as name, email address, phone number, and address when you create an account
  • Payment information processed securely through our payment partners
  • Service booking details and preferences
  • Communication records when you contact our support team
  • Device information and usage data to improve our services

How We Use Your Information

  • To provide and improve our services
  • To process bookings and payments
  • To communicate with you about your account and bookings
  • To send you important updates and notifications
  • To personalize your experience on our platform
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

Data Security

  • We use industry-standard encryption to protect your data
  • All payment information is processed through secure, PCI DSS compliant payment gateways
  • We regularly update our security measures to protect against threats
  • Access to your personal information is restricted to authorized personnel only
  • We never share your payment details with service professionals

Your Rights

  • Access your personal data at any time
  • Request correction of inaccurate information
  • Request deletion of your account and data
  • Opt-out of marketing communications
  • Request a copy of your data
  • File a complaint with relevant authorities

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With service professionals to facilitate bookings (only necessary information)
  • With payment processors to handle transactions
  • When required by law or to protect our rights
  • With your explicit consent

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • Email: privacy@veracompany.com
  • Phone: +91 1800-XXX-XXXX
  • Contact Form